faq
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Frequent Questions
You can request all adjustments by sending an email to info@interscopemedia.com customers you can also request changes through Interscope Marketing’s Tech Support Portal with your login credentials.
As soon as you make your first payment your client profile is sent to the department’s specialist. Depending on the service that you acquired, it can take up to 10 business days before your online marketing service or campaign is up and running.
Our CRM Software requires PIN Code in order to access your account, without it, we will be unable to proceed with the call.
If you lost your PIN and you have access to our Tech Support Portal you may change it by signing in and following the steps on the PIN RESET option by correctly answering certain security questions.
If you do not have access our Tech Support Portal and need to change your PIN, you can do so by doing a two-step verification process over the phone with our fraud prevention department. Note: You will need to have access to the email and phone number on the account.
You and your business will have two main contacts; your sales representatives and the customer service representative assigned to your business.
You will also have the opportunity to directly address any question to our officers on our trimester scheduled webinars.
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Our Support Team
will Always Assist You 24/7
Tech Support
Get Technical support via calls, text, or even video chat through Interscope Marketing’s Tech Support Interface by using your login credentials.
Customer Service
Our customer service representatives have a 24/7 availability for your needs; we will support you and your business before, during, and after purchase.
Monthly Q&A Call
Through Interscope Marketing’s Support Interface, schedule Q&A monthly calls; we will also send you report stats of your marketing results.
